MEDEX Travel Assistance
If you made a list of things that were important to you, security and health would probably be at the top. You think of them when you’re at home, of course. But what about when you travel?

Now security can travel with you. The MEDEX® Travel Assist program provides that security. Whether you travel for business or pleasure, whether it’s 100 or 10,000 miles from home, the program works to protect you every hour, every day of the year.

What is MEDEX Travel Assist?
It’s a comprehensive program of information, referral, assistance, transportation and evacuation services designed to help you respond to medical care situations and many other emergencies that may arise during travel. MEDEX Travel Assist also offers pre-travel assistance, which gives you access to information on things like passport and visa requirements, foreign currency and worldwide weather. All services are provided by MEDEX Assistance Corporation, one of the most experienced assistance companies in the United States.

Who is Covered?
You don’t have to enroll. As a participant in your employer’s Group Life insurance plan through The Standard Life Insurance Company of New York, you’re automatically covered. Family members, including your spouse or domestic partner, and/or dependent children are covered.

For more detailed information please see the Medex brochure attached to this webpage.

The participant named, spouse, and dependent children are eligible for MEDEX® Travel Assist when traveling at least 100 miles from home or in a foreign country.

In the United States, Canada, Puerto Rico, U.S. Virgin Islands, and Bermuda
call toll-free 800.527.0218
In other locations worldwide, call collect +1.410.453.6330

MEDEX Travel Assist can also be reached at operations@medexassist.com.

MEDEX Travel Assist is not responsible for the availability or results of any medical, legal, or transportation services. You are responsible for obtaining all services not directly provided by MEDEX and for the expenses associated with them. All services must be arranged by MEDEX Assistance Corporation. No claims for reimbursement will be accepted.